Contact Us

Customer Assistance
Toll Free 800-552-4123
540-552-2011
Fax 540-951-6337
custassist@nbbank.com

TeleBanc
800-981-2262
540-951-6355

Bank Cards (Credit/Debit Cards)
540-951-6235 or 800-951-6235
Fax 540-951-6397
bankcards@nbbank.com

Online Bill Pay
800-895-8386

Human Resources
540-951-6250
Fax 540-951-6324
lramsey@nbbank.com

Mortgage Loans
540-951-6257
Fax 540-951-6323
lriddle@nbbank.com
 

Trust
540-951-6203
Fax 540-951-6320
jbeury@nbbank.com

VISA®/Mastercard® Automated Inquiries
800-646-3110

VISA®/Mastercard® After-Hours Lost/Stolen Card
800-556-5678

VISA® Debit Card After Hours Assistance
888-643-6240

VISA® Debit Card Lost/Stolen Card
800-523-4175

Debit Card Fraud Department
800-327-8622

Credit Card Fraud Department
866-661-4232

Thrive® After-Hours Merchant Assistance
855-794-2603

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Mailing Address:
National Bank
P.O. Box 90002
Blacksburg, VA  24062-9002