Employment Opportunities

Bank Card Assistant
National Bank is seeking a positive, team-oriented candidate to provide exceptional customer service to our bank customers. Duties include data management, processing account payments, maintaining cardholder files, assisting in branch operations, explaining statements and responding to customer questions regarding debit and credit card transactions. Organizational skills and good telephone etiquette are required.  This full-time position comes with health, dental, life, and long term disability insurance and a generous retirement package. Salary commensurate with experience. Interested applicants should complete an application and attach a resume using the Employment Application link on the right. EOE M/F/disability/veteran

Bank Card Manager
National Bank is currently seeking candidates for a full-time Bank Card Manager.  This position will manage and direct daily functions of the Bank Card Services department and team member performance to include, but not limited to: managing all operations related to debit and credit card services and card network activity. This position ensures efficient, effective and professional service to our customers.
 
Essential Duties And Responsibilities Include:
  • Develops, implements and maintains card services procedures for debit and credit card servicing needs
  • Coordinates and oversees debit, credit,  and ATM card activities
  • Oversees card issuance and reissuance including instant issue services
  • Reviews and resolves special card related issues, concerns, requests, problems, and complaints received from customers
  • Manages vendor relationships for card processing
  • Administers online credit card and debit card processing system changes and develops and implements special projects such as new account acquisitions, card activation and usage, balance transfers, and changes to terms and conditions
  • Prepares reports for management and other departments regarding relevant issues
  • Develops policies and procedures for credit and debit card programs
  • Develops and implements risk management tools to identify or prevent card fraud
  • Provides monthly statistical reports related to card management performance
  • Monitors and maintains fraud control programs and procedures
  • Analyzes card fraud loss data to identify trends and develops strategies to proactively minimize future exposures and losses
Relevant experience is preferred.  National Bank offers full-time employees a benefits package that includes health, dental, life and long term disability insurance and excellent retirement plans. Interested applicants should complete an application and attach a resume using the Employment Application link on the right. EOE M/F/disability/veteran

Bank Teller 
National Bank is currently seeking candidates for full-time Teller positions in Giles County, Montgomery County, and Pulaski County/Radford. We offer a professional working environment along with great schedules. The successful candidate must enjoy a team atmosphere and be committed to providing outstanding customer service. We are looking for someone who has the desire to work closely with customers to help them succeed and reach their financial goals. The proper applicant will manage traffic flow in an efficient manner. Prior retail experience is a definite plus.  National Bank offers full-time employees a benefits package that includes health, dental, life, and long term disability insurance and excellent retirement plans. Interested applicants should complete an application and attach a resume using the Employment Application link on the right. EOE M/F/disability/veteran

Essential Duties and Responsibilities include:
  • Guide members through complex transactions with confidence, knowledge, and accuracy
  • Desire to build relationships with businesses and individual customers
  • Develop skills in all types of branch transactions including, but not limited to, night deposits, ATM balancing, and more in-depth system knowledge.
  • Balance cash drawers and prepare teller sheets
  • Use computer system to verify customer account status
  • Develop knowledge regarding bank products and services
  • Look for opportunities to promote bank services
  • Receives payment on all types of loans
  • Greet customers and receive or handle deposits of all types
  • Handle proportionate volume of work based on branch demands
  • Performing basic client service maintenance (account reconciliation, address changes, stop payments, account transfers, processing check orders)
  • Following policies and procedures to minimize risk

Compliance Assistant
National Bank is accepting applications for a full-time Compliance Assistant in Blacksburg.   The successful candidate will support the Compliance Officer with regulatory research and technical assistance in the compliance area.  This position will also be involved with various monitoring projects throughout the bank. Two to five years of previous banking, compliance or related experience is preferred with this position.  Good oral and written communication skills are necessary.  Ability to multi-task and work well independently is a plus.  National Bank offers full-time employees a benefits package that includes health, dental, life and long term disability insurance and excellent retirement plans.  Interested applicants should complete an application and attach a resume using the Employment Application link on the right. EOE M/F/disability/veteran
 
Real Estate Loan Assistant/Blacksburg
National Bank is accepting applications for a full-time Real Estate Loan Assistant in Blacksburg.  The successful candidate will assist in the daily operations of processing and servicing real estate loans to be retained in the bank’s portfolio.  This position will also ensure that real estate loans are in compliance with bank policies, laws and regulations. Good computer and proof reading skills are required.  Real estate closing experience and banking knowledge is a definite plus.  In addition to other duties, this position will be responsible for processing paid loans and releases.  National Bank offers full-time employees a benefits package that includes health, dental, life and long term disability insurance and excellent retirement plans. Salary commensurate with experience. Interested applicants should complete an application and attach a resume using the Employment Application link on the right. EOE M/F/disability/veteran
 

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