Contact Us

Customer Assistance
Toll Free 800-552-4123
540-552-2011
Fax 540-951-6337
Contact Us

TeleBanc
800-981-2262
540-951-6355

Bank Cards (Credit/Debit Cards)
540-951-6235 or 800-951-6235
Fax 540-951-6397
Contact Us

Online Bill Pay
800-895-8386

Human Resources
540-951-6250
Fax 540-951-6324
Contact Us

Mortgage Loans
540-951-6257
Fax 540-951-6323
Contact Us  

 

Trust
540-951-6203
Fax 540-951-6320
Contact Us

VISA®/Mastercard® Automated Inquiries
800-646-3110

VISA®/Mastercard® After-Hours Lost/Stolen Card
800-556-5678

VISA® Debit Card After Hours Assistance
855-604-1903

VISA® Debit Card Lost/Stolen Card
800-472-3272

Debit Card Fraud Department
833-763-2031

Credit Card Fraud Department
866-661-4232

Thrive® After-Hours Merchant Assistance
855-794-2603

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Mailing Address:
National Bank
P.O. Box 90002
Blacksburg, VA  24062-9002

 

Request for Written Information or Notice of Errors on mortgage loans: Send requests for written information or notification of error(s) via letter and include borrower name, loan number and description of request or error to National Bank, Attn: Real Estate, PO Box 90002, Blacksburg VA 24062-9002.