Contact Us

Our representatives are available to help you with your credit card questions or to request a card agreement 24 hours a day, 365 days per year.   

Important Contact Information:
For Customer Service, call (800) 951-6235
For questions about National Bank Cards Online, call (800) 951-6235
Fax number: (540) 951-6397
To Report a Card Lost or Stolen after regular business hours, call (800) 566-5678
Or email us at:

Note:  For security purposes, please do not include your credit card number, social security number or expiration date in your email.  Indicate your phone number and email address so that we can contact you if necessary. 

Mail Payments to:
National Bank
Bankcard Department
P.O. Box 90002
Blacksburg, VA 24062-9002